最后更新 / Last Updated: 2026-06-14
1. 概述 | Introduction
5Bot（“我们”）为外贸企业提供 AI 智能接待与社媒/广告线索管理服务。本隐私政策说明我们如何收集、使用、共享与保护您的信息，包括通过 LinkedIn、Facebook 等第三方平台代您获取的线索数据。
5Bot ("we," "our," or "us") provides AI-powered customer engagement and social/advertising lead management services. This Privacy Policy explains how we collect, use, share, and protect your information, including lead data we obtain on your behalf through third-party platforms such as LinkedIn and Facebook.
2. 信息收集 | Information We Collect
当您使用本服务、连接第三方账号，或当个人通过您的广告/自然线索表单提交信息时，我们可能收集：
When you use the Service, connect third-party accounts, or when individuals submit your advertising / organic lead forms, we may collect:
- 账户信息：姓名、邮箱、电话、公司名称 / Account info: name, email, phone, company name
- 社媒/广告账号信息：公司页（Company Page / Organization）标识与名称、个人资料、访问令牌（及刷新令牌） / Social & ad account info: Company Page / Organization identifiers and names, profile information, access tokens (and refresh tokens)
- 线索表单数据：当您连接运行线索表单的 LinkedIn 公司页或 Facebook 主页（如 LinkedIn Lead Gen Forms / Facebook Lead Ads）时，我们会接收填写者提交的内容——姓名、邮箱、电话、公司、职位以及您自定义的问题答案。此类数据代您收集、存入您的账户，供您后续跟进。
- Lead form data: When you connect a LinkedIn Company Page or Facebook Page that runs lead forms (e.g., LinkedIn Lead Gen Forms / Facebook Lead Ads), we receive the responses submitted by individuals — such as name, email, phone, company, job title, and answers to your custom questions. This data is collected on your behalf, stored in your account, and made available to you for follow-up.
- 自动收集：设备与日志信息（浏览器、IP、访问时间、使用行为） / Automatically collected: device and log data (browser, IP, access time, usage)
我们仅访问您通过相应平台 OAuth 授权流程明确授权的信息。
We only access information you explicitly authorize through each platform's OAuth consent flow.
3. 信息使用 | How We Use Your Information
- 提供、运行与维护本服务 / Provide, operate, and maintain the Service
- 收集、存储并向您交付来自所连接公司页的线索表单提交，并通知您新线索 / Collect, store, and deliver lead form submissions from your connected Pages, and notify you of new leads
- 代您发布与管理社媒内容、回复客户咨询 / Publish social content and respond to inquiries on your behalf
- 改善服务、处理账单、遵守法律义务 / Improve the Service, process billing, and comply with legal obligations
4. 信息共享 | Information Sharing
我们不会出售您的个人信息。仅在以下情况下共享：经您授权向相应平台官方 API 传输必要数据；为提供服务所需的技术服务商（托管、存储、AI 处理）；法律法规要求。
We do not sell your personal information. We share data only: to transmit necessary data to official platform APIs as authorized by you; with service providers needed to deliver the Service (hosting, storage, AI processing); or when required by law.
5. LinkedIn 数据的使用 | Use of LinkedIn Data
当您将 LinkedIn 账号或公司页连接到本服务时：
When you connect your LinkedIn account or Company Pages to our Service:
- 仅请求所用功能必需的权限（如绑定公司页、读取线索表单响应） / We only request permissions necessary for the features you use (e.g., binding a Company Page and retrieving lead form responses)
- 我们访问 LinkedIn 数据（含通过 LinkedIn Lead Sync API 获取的线索）仅用于向您（授权客户）提供服务 / We access LinkedIn data, including leads obtained via the LinkedIn Lead Sync API, solely to provide the Service to you
- 不出售 LinkedIn 数据，不转售给数据中介 / We do not sell LinkedIn data and do not transfer it to data brokers
- 不将 LinkedIn 数据用于与提供服务无关的目的 / We do not use LinkedIn data for purposes unrelated to the Service
- 线索数据安全存储，仅您的组织可访问 / Lead data is stored securely and is only accessible to your organization
- 我们对 LinkedIn 数据的使用遵守 LinkedIn API 使用条款与平台准则 / Our use of LinkedIn data complies with the LinkedIn API Terms of Use and Platform Guidelines
- 您可随时在 LinkedIn 设置中或在本平台解绑公司页以撤销我们的访问，撤销后我们将停止获取新数据 / You can revoke access anytime via LinkedIn settings or by unbinding the Company Page in our platform, after which we stop retrieving new data
6. Facebook 数据的使用 | Use of Facebook Data
- 仅请求所用功能必需的权限；不出售 Facebook 数据，不转给数据中介；不将其用于与服务无关的目的；您可随时撤销访问 / We only request necessary permissions; we do not sell Facebook data or transfer it to data brokers; we do not use it for unrelated purposes; you can revoke access at any time
7. 信息保护 | Data Security
我们采用行业标准的安全措施，包括传输加密（TLS/SSL）、对敏感凭证（如访问令牌）加密存储以及访问控制。
We implement industry-standard security measures, including encryption in transit (TLS/SSL), encrypted storage of sensitive credentials (such as access tokens), and access controls.
8. 数据保留 | Data Retention
我们在账户有效期内或为提供服务所需的期限内保留您的信息。您可随时联系我们删除账户及相关数据。
We retain your information while your account is active or as needed to provide the Service. You may contact us at any time to delete your account and associated data.
9. 您的权利 | Your Rights
- 访问、更正或删除您的个人信息 / Access, correct, or delete your personal information
- 撤回同意、要求数据可携，或对处理提出异议 / Withdraw consent, request portability, or object to processing
- 随时断开第三方社媒账号连接以撤销我们的访问 / Disconnect third-party social accounts at any time to revoke our access
10. 政策更新 | Changes to This Policy
我们可能不时更新本隐私政策，更新后将在本页面发布并注明最新日期。
We may update this Privacy Policy from time to time; updates will be posted on this page with a new "Last Updated" date.
11. 联系我们 | Contact Us