Scripted chatbot
You write a path and a script, then push people through those steps. If a visitor goes off-script, the conversation breaks.
A scripted chatbot is a fixed path. So-called custom reception AI is usually a platform: you get an account, then you build the knowledge base and train it. 5Bot is turnkey. You send the brief and materials. We do the training, the knowledge base, and the maintenance.
You write a path and a script, then push people through those steps. If a visitor goes off-script, the conversation breaks.
You get a platform account. You build the knowledge base, train it, and keep it running.
Deep, one-stop custom work. You send the brief and materials. We train, build, and maintain it.
| What to compare | Scripted chatbot | DIY platform AI | 5Bot turnkey |
|---|---|---|---|
| How it talks | Reads a canned script | Can talk, but you train it | Talks in its own words |
| How the chat moves | Fixed steps the visitor must follow | Not locked to a path — you build the knowledge base | Follows the customer |
| Business knowledge | A generic script, or a FAQ dump | You fill the platform yourself | Trained on your business, customers, and market |
| Photos and files | Usually cannot read them | Depends on the platform | Reads photos, 3D files, Gerber, and other industrial files |
| After hours | Often drops the enquiry | Stays online if you keep it running | Keeps talking and holds the lead |
| Who builds and maintains it | You keep rewriting the script | You get an account and do the work | Turnkey: we train, build the knowledge base, and maintain it |
| Invalid enquiries | Pushes everyone through | Depends how you set it up | Filters first; your people follow up high intent |
It is a turnkey custom AI Receptionist. Chatbot usually means a scripted tool, or a platform account you set up yourself. 5Bot is trained on your business and talks like a person at the desk. You do not operate it.
A script works when every visitor asks the same thing in the same order. Real buyers do not. They send photos, jump topics, and ask about specific models. A reception AI has to follow them.
No. You send the brief and the source materials. We study the business, train the model, and build the knowledge base. You do not draw a conversation tree, and you do not run an AI platform.
Those products give you an account. You build the knowledge base and train it. 5Bot is turnkey: you send the brief and materials. We do the model training, the knowledge base, and the maintenance after go-live.
Leave your details and materials on the contact form. We reply with a turnkey plan and quote.